FAQ Schwabinger Wahrheit

Booking FAQ

What booking options are available?

The Schwabinger Wahrheit can be booked online or by phone at +49 89 55137 8196.

Is there a best price guarantee?

We offer a best price guarantee for all direct bookings. If you find the same offer cheaper elsewhere, we will match the price upon direct booking request.

Can group bookings be made?

Group and exclusive bookings are possible. Please contact us via email at groups@g-ph.com or by phone at +49 89 55137 8197 for more information.

How secure is my data during online booking?

All information regarding data protection can be found here.

What are the change and cancellation policies?

All details about our change and cancellation policies can be found here.

What are the conditions for third-party payment?

Unfortunately, we do not generally work with third-party payments.

Is invoicing possible?

We are happy to issue an invoice. Please inform our reservations or reception team before arrival at +49 89 383810.

Can vouchers be purchased?

Vouchers can be purchased directly on-site or by calling +49 89 55137 8141.

What payment options are available at the hotel or on the website?

You can pay in cash, with a debit card, all major credit cards, via SaferPay link, by invoice, or via advance bank transfer and pro forma invoice.

Are there long-term rates?

For long-term rates, please contact our reservations department at +49 89 55137 8196.

What are the opening hours of the reservations department?

The reservations department is available Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 4:00 PM. Outside these hours, our reception team is happy to assist you at +49 89 551370.

How many rooms can I reserve?

Our reservations team is happy to assist with inquiries about room availability at +49 89 55137 8193.

Green Option: Can I opt out of room cleaning?

Opt out of room cleaning and receive 5 euros per day, which you can redeem during your stay at breakfast or the bar. Your contribution helps us save resources and protect the environment. Thank you for your support.

Arrival FAQ

Are there parking facilities?

You can park your car in our on-site underground garage for 25 euros per night, subject to availability. Parking reservations in advance are not possible.

Can I charge my electric car?

We have two electric charging stations available for your electric car. Charging costs 15 euros per day.

What is the public transportation connection like?

The Giselastraße and Münchner Freiheit subway stations are within walking distance. From there, it’s just three stops to the famous Marienplatz.

Can I book a transfer from the airport to the hotel?

We are happy to arrange a comfortable transfer to or from Munich Airport. The prices for the transfer from the hotel to the airport are: 110 euros for a car and 115 euros for a minivan.

Are there storage facilities for bicycles I bring with me?

Yes, we offer secure bicycle storage in our underground garage. Please contact our reception team in advance to check availability.

Food & Drinks FAQ

When is breakfast served?

We offer a comprehensive breakfast buffet daily from 7:00 AM to 11:00 AM.

Is breakfast included?

If the breakfast buffet is not included in your rate, you can book it on-site for 19 euros per person.

What type of breakfast is offered?

Our diverse breakfast buffet includes various egg dishes, as well as a selection of fruit, muesli, spreads, and bread.

Is there a hotel bar?

Our hotel bar is located right next to the reception.

## Check-in & Check-out FAQ

What are the check-in times?

Check-in is possible from 3:00 PM.

Is early check-in possible?

We are happy to offer early check-in, subject to availability.

What documents do I need for check-in?

Please have a credit card ready for booking authorization. International guests also need a passport or ID.

What is the check-out time?

You can stay in your room until 12:00 PM on the departure day.

Is late check-out possible?

Late check-out is available for an additional fee, subject to availability.

## Children & Families FAQ

Are there special offers for children?

Children up to and including 3 years stay free of charge in our family-friendly hotel. For children up to and including 12 years, we charge an additional fee of 20 euros per night when sharing a compact suite, twin room, or team room with their parents.

Is childcare available?

We offer childcare for an additional fee, upon request and subject to availability. This is charged on an hourly basis.

How much is breakfast for children?

Children up to 4 years eat breakfast free of charge. Between 4 and 12 years, the breakfast buffet costs 9.50 euros, and from 12 years, the regular breakfast price of 19 euros applies.

Are there cribs or high chairs available?

Yes, we provide cribs and high chairs free of charge upon request and subject to availability. Please inform our reservations team before arrival at +49 89 55137 8196.

Are there family-friendly activities nearby?

Schwabing offers numerous family-friendly activities, such as the nearby English Garden with playgrounds and walking paths. Our reception team is happy to assist with planning outings, e.g., to Sea Life Munich or the Deutsches Museum, both easily accessible.

Are the rooms suitable for families?

Yes, we offer special family rooms (up to 4 people) and team rooms (up to 6 people), which are spacious and ideal for family stays. Please contact our reservations team at +49 89 55137 8196 for more information.

General FAQ

Is smoking allowed in the rooms?

Smoking is not permitted in the rooms.

Is there a smoking area?

Smoking is not allowed in the rooms or indoor areas. However, there is a designated smoking area in the hotel’s outdoor space.

Can I bring pets?

You are welcome to bring your pet for an additional fee of 25 euros per night.

Are pets allowed in all room categories?

Pets are welcome in most room categories, except for our allergy-friendly rooms. Please inform us during booking if you are bringing a pet so we can assign a suitable room.

Are extra beds available?

We offer multi-bed rooms, including family rooms (up to 4 people) and team rooms (up to 6 people).

I lost something. Who should I contact?

For lost items, please contact us by phone at +49 89 38381 5120 or via email at reception@schwabinger-wahrheit.de.

Can I have letters or packages delivered to the hotel?

You can have packages or letters sent to the hotel under your name at Schwabinger Wahrheit, Hohenzollernstraße 5, 80801 Munich, upon request.

When is the reception open?

The reception is staffed 24/7.

Where can I leave feedback?

We appreciate your feedback! After your stay, we will send you a questionnaire. Alternatively, you can leave a review on TripAdvisor or Google.

Amenities FAQ

What room categories are available?

All information about our room categories can be found here.

What amenities are in the bathroom?

The bathrooms are equipped with a shower, and suites have both a shower and a bathtub. Additionally, each room includes a hairdryer, cosmetic mirror, toilet, and toiletries.

Are the rooms accessible?

The rooms at Schwabinger Wahrheit are generally accessible. For more details, please contact our reception team at +49 89 383810.

Is there a minibar?

We do not have minibars, but drinks can be purchased at the reception.

Is there free Wi-Fi?

Free Wi-Fi is available throughout the hotel.

Are allergy-friendly beds available?

Allergy-friendly beds are available upon request and subject to availability.

Do all rooms have air conditioning?

All our rooms are equipped with air conditioning.

Is there a safe in the room?

Each room has a safe.

Is there a telephone in the room?

Every room is equipped with a telephone.

Is there a refrigerator in the room?

Our rooms are not equipped with refrigerators.

Is there a coffee machine in the room?

Our hotel rooms are not equipped with coffee machines. However, during the day, you can purchase coffee from the coffee machines in our publicly accessible breakfast area.

Is there a kettle in the room?

Our rooms do not come with kettles as a standard. However, you are welcome to borrow a kettle from our reception, subject to availability. Please just ask our team at the front desk.

Is there an elevator in the hotel?

Yes, the hotel has an elevator connecting all floors accessibly.

Are there meeting or event rooms?

Unfortunately, we do not have meeting or event rooms. We refer you to our sister hotel, Excelsior by Geisel.

Is there a sauna or fitness room in the hotel?

A fitness room is available 24 hours a day. Our sauna is open daily from 5:00 PM to 10:00 PM or earlier upon request.

Is there a luggage storage room?

We are happy to store your luggage, and lockers are available for this purpose.

Services FAQ

What wellness options are available?

Our Jacuzzi is open from April to the end of September daily from 9:00 AM to 10:00 PM. For safety reasons, the Jacuzzi is not recommended for children under 6 years.

Does the hotel offer a concierge service?

Our reception team is available to assist with questions, restaurant reservations, and any requests at any time.

Can I have breakfast in my room?

You are welcome to take your breakfast to your room or enjoy it in our breakfast area.

Is there a laundry or ironing service?

We can provide an iron and ironing board upon request. For clothing cleaning, please drop off your items at the reception by 9:00 AM to receive them back the same evening.

Is there room service?

We do not offer room service.

Is there a bicycle rental service?

We offer our in-house bicycles for rent, subject to availability, at a cost of 15 euros per day per bike.

Does the hotel offer a shuttle service to events or attractions in Munich?

In addition to the airport transfer, we offer transfers to selected events or attractions in Munich upon request. Please contact our reception team at +49 89 383810 for details and pricing.

Can I use a laptop or printer at the hotel?

A business corner with a printer is available at the reception. Laptops cannot be provided, but our free Wi-Fi allows you to use your own devices.

About Schwabing

“Schwabing is not a place, but a state of mind,” said Fanny Countess zu Reventlow, the most famous Schwabinger of all time. Known for its bohemian artist scene and student protests, it is one of Munich’s most famous districts. Today, it is more refined. Originally a farming village, centuries later, the university and the English Garden gave the district its reputation as an artists’ quarter.