FAQ on Booking

What booking options are available?
Schwabinger Wahrheit can be booked online or by phone at +49 89 55137 8196.

Is there a best price guarantee?
We guarantee the best price for all direct bookings. If you find the same offer at a lower price elsewhere, we will adjust the rate upon direct booking request.

Can group bookings be made?
We are delighted to welcome groups. Please contact us by phone at +49 89 55137 8191 or via email at gruppenreservierung@excelsior-hotel.de.

How secure is data during online booking?
All information regarding data protection can be found here.

What are the terms for changes and cancellations?
Details about our change and cancellation policies are available here.

What are the conditions for cost coverage?
Unfortunately, we generally do not work with cost coverage agreements.

Is it possible to get an invoice?
We are happy to issue an invoice. Please inform our reservations or reception team before arrival at +49 89 383810.

Can vouchers be purchased?
Vouchers can be purchased directly on-site or by calling +49 89 55137 8141.

What payment options are available at the hotel or on the website?
You can pay in cash, by EC card, with all major credit cards, via SaferPay link, by invoice, or by prepayment and pro forma invoice.

Are there long-term rates?
For long-term rates, please contact the reservations department at +49 89 55137 8196.

What are the reservation department's opening hours?
The reservations department is available Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 4:00 PM. Outside these hours, our reception team at +49 89 551370 is happy to assist.

How many rooms can I reserve?
Our reservation team is happy to assist with room availability inquiries at +49 89 55137 8193.

Green Option: Can I opt out of room cleaning?
Opt out of room cleaning and receive €5 per day, which you can redeem during your stay for breakfast or at the bar. Your contribution helps us conserve resources and protect the environment. Thank you for your support.

FAQ on Arrival

Are parking spaces available?
You are welcome to park your car in our in-house underground garage for €25.00 per night, subject to availability. Unfortunately, parking spaces cannot be reserved in advance.

Can I charge my electric car?
We also offer two electric charging stations where you can charge your electric car. The charging fee is €15 per day.

How is the connection to public transport?
The Giselastraße and Münchner Freiheit subway stations are both within walking distance. From there, it’s just three stops to the famous Marienplatz.

Can I book a transfer from the airport to the hotel?
We are happy to arrange a transfer to Munich Airport for €110.

FAQ on Dining

What are the breakfast hours?
We offer an extensive breakfast buffet daily from 7:00 AM to 11:00 AM.

Is breakfast included?
If the breakfast buffet is not already included in your rate, you can easily add it on-site for €19.00 per person.

What type of breakfast is available?
Our diverse breakfast buffet includes various egg dishes, a selection of fruits, muesli, spreads, and bread.

How much does breakfast cost for children?
Children up to 4 years old eat breakfast for free. For children aged 4 to 12, the buffet costs €9.50, and from 12 years onwards, the regular price of €19.00 applies.

Is there a hotel bar?
You can find our hotel bar right next to the reception.

FAQ on Check-in & Check-out

What are the check-in and check-out times?
Check-in is available from 3:00 PM. Guests can stay in their rooms until 12:00 PM on the day of departure.

Is early check-in possible?
We are happy to accommodate early check-in, subject to availability.

What documents do I need for check-in?
Please have a credit card ready for booking authorization. International guests will also need a valid ID or passport.

Is late check-out possible?
Late check-out is available for an additional fee, depending on availability.

General FAQ

Are there special offers for children?
Children up to 4 years old can stay with us free of charge.

Is smoking allowed in the rooms?
Smoking is not permitted in any of our rooms.

Can I bring pets?
You are welcome to bring your pet for an additional charge of €25.00 per night.

Are extra beds available?
We offer multi-bed rooms in our hotel. Choose between family rooms (up to 4 people) or team rooms (up to 6 people).

What should I do if I lose something?
For lost items, please contact us by phone at +49 89 38381 5120 or via email at reception@schwabinger-wahrheit.de.

Can I have letters or packages delivered to the hotel?
You can send letters or packages to us under your name at Schwabinger Wahrheit, Hohenzollernstraße 5, 80801 Munich, upon request.

When is the reception desk open?
Our reception is open 24/7.

Where can I leave feedback?
We value your feedback! After your stay, you will receive a questionnaire. Alternatively, you can leave a review on TripAdvisor or Google.

FAQ on Amenities

What room categories are available?
You can find all information about our room categories [here].

What amenities are included in the bathrooms?
Bathrooms are equipped with a shower, and suites also feature a bathtub. Additionally, every room includes a hairdryer, cosmetic mirror, toilet, and toiletries.

Are the rooms wheelchair accessible?
Our rooms are generally wheelchair accessible. For more details, please contact our reception team at +49 89 383810.

Is there a minibar in the rooms?
We do not have minibars, but you can purchase beverages at our reception.

Is Wi-Fi available for free?
Yes, free Wi-Fi is available throughout the hotel.

Are allergy-friendly beds available?
We can provide allergy-friendly beds upon request and subject to availability.

Do all rooms have air conditioning?
Yes, all our rooms are equipped with air conditioning.

Is there a safe in the rooms?
A safe is available in every room.

Do the rooms have telephones?
Yes, all our rooms are equipped with telephones.

Is there a refrigerator in the rooms?
Our rooms are not equipped with refrigerators.

Are there meeting and event spaces available?
Unfortunately, we do not have meeting or event spaces. We recommend our sister hotel, Excelsior by Geisel.

Does the hotel have a sauna or fitness room?
A fitness room is available to you 24 hours a day. In our sauna, you can relax daily from 5:00 PM to 10:00 PM or earlier upon request.

Is there a luggage storage room?
We provide lockers for secure luggage storage at our hotel.

FAQ on Services

Is half board available?
Unfortunately, we do not offer half board.

What wellness facilities are available?
Our Jacuzzi is open daily from 9:00 AM to 10:00 PM during the months of April to October.

Is childcare available?
Childcare is available upon request, subject to availability, and for an additional fee.

Does the hotel offer concierge services?
Our reception team is happy to assist with inquiries, restaurant reservations, and any other requests.

Can I have breakfast in my room?
You are welcome to enjoy your breakfast in your room or in our breakfast area.

Is laundry and ironing service available?
We can provide an iron and ironing board upon request. For clothing cleaning, please drop off your items at reception by 9:00 AM to have them returned the same evening.

Is room service available?
Unfortunately, we do not offer room service.

Does the hotel offer bicycle rentals?
Yes, we offer bicycles for rent at €15.00 per day, subject to availability.

FAQ about Schwabing

Interesting Facts about Schwabing
"Schwabing is not a place but a state of mind," said Fanny Gräfin zu Reventlow, the most famous Schwabinger of all time. Known for its bohemian artists and student riots, Schwabing is one of Munich's most famous districts. While it is more refined today, it started as a farming village and later gained fame as an artist's quarter thanks to the university and the English Garden.