We are here for you

Do you have any questions or special requests for your stay? Our team is always available to assist you in planning your visit. Whether it’s about reservations, special inquiries, or more information, we look forward to hearing from you.

How to reach us Contact

Reservation

You can reach us from Monday to Thursday from 9:00 AM to 5:00 PM and on Fridays from 9:00 AM to 4:00 PM. Please note that we are not available on weekends or public holidays.

Phone: +49 (0) 89 551 37-0

Outside of these hours, we are happy to assist you via email.

excelsior@geisel-privathotels.de

Feel free to contact us during these hours – we look forward to assisting you.

Reception

+49 (0) 89 55137 8193

res.excelsior@g-ph.com